Success Case Monnet

From weeks to T+1: Monnet automated 99% of its reconciliations

How the regional payment processor eliminated 22 man-hours daily and reduced its SLAs by 86%.

99%

of processes automated with Simetrik

86%

reduction in operational SLAs

94%

of manual tasks eliminated

About Monnet

Monnet is a regional payment processor with presence across multiple countries in Latin America, specializing in local payment solutions for global merchants. It operates by connecting merchants with local processors, managing complex high-volume money flows across multiple markets and currencies.

Monnet's Challenge

With growing operational volume and manual reconciliations across multiple processors, banks and back office, the team spent over 20 man-hours daily on control tasks. Multi-market complexity created risks in fee charges and delays.

Manual multi-source reconciliations

Manual matching across processors, banks and back office: 18+ man-hours per day

Fee control without automation

No systematic way to compare theoretical vs. actual cost charged by each processor

Reactive chargebacks

Without automatic cross-checks against settlements, chargebacks carried high error risk

Weekly control frequency

Up to 7-day exposure windows where inconsistencies went unnoticed

How was it solved?

To address a multi-processor operation with 20+ man-hours daily in manual controls, Simetrik, the AI platform for financial reconciliation, was implemented to automate the full cycle: from operational reconciliation to journal entries in T+1.

How the solution was structured

Faced with multi-processor and multi-market complexity, 7 Simetrik domains were applied to cover the full financial cycle: from operational reconciliation to journal entries in T+1.

Cash In
Operational and bank reconciliation

Two automated controls: matching transactions against processors and validating settlements against bank accounts.

Cash Out
Outflow control

Automated validation of payments and disbursements to merchants, preventing duplicates or deviations in settled amounts.

Claims & Chargebacks
Chargeback and refund control

Each chargeback is automatically cross-checked against the source transaction and settlement, eliminating reactive handling.

Fees & Billing
Fee and pricing control per processor

Cost dictionary per processor that compares theoretical vs. actual cost on every settlement, identifying deviations.

Accounting Automation
Automated accounting translator

Journal entries generated automatically from each reconciliation, eliminating manual records and accounting reprocessing.

Accounting Operations
Operational vs. accounting integrity

Validation of consistency between operations and accounting records in the ERP, with full data traceability.

Unified Oversight & Alerts
Executive reporting and internal BI

100+ automated dashboards with T+1 data feeding management reports by merchant, country and cost analysis.

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