Use Cases
Success Case Gire
How Gire automated end-to-end control of multichannel collections
End-to-end reconciliations, high automation and centralized control over multichannel collections.
94%
Average automatic reconciliation rate
50%
Reduction in reconciliation time per case
35%+
Improvement in revenue recovery efficiency
About Gire
Gire is an Argentine company specializing in financial services and multichannel collections. Through its agent network and digital channels, it facilitates service payments and transfers for millions of people, operating with processors, banks and payment partners. Its scale and channel diversity make transactional control a critical function.
Gire's challenge
Reconciliations were delayed by manual processes built from scratch for each channel. Growing volumes and source diversity made consistent daily control increasingly difficult, raising operational risk and error exposure.
Processes built from scratch
Each channel required its own process, with no shared criteria across teams or standardization.
High workload and late detection
Manual consolidation and high processing times left little room to detect discrepancies on time.
Evidence with limited traceability
Fragmented information with no transaction-level tracking or solid support for audits.
Dependency on custom development
Each new data source or partner required custom development, limiting control scalability.
Results achieved
From manual processes to an automated and centralized operational control model.
Before Simetrik
- Daily execution with high processing times and heavy operational dependency
- Reactive detection of missing items, duplicates, and discrepancies
- Reconciliation updates delayed, limiting timely decision-making
- Limited revenue recovery due to late identification of discrepancies
After Simetrik
- 50% reduction in average reconciliation time per case
- 94% automatic reconciliation; teams focused on exceptions
- Availability in ≤48 hours; faster and more timely decisions
- 35%+ in revenue recovery efficiency through early detection
How was it solved?
Gire implemented Simetrik as the central control layer to orchestrate end-to-end reconciliations across 40+ sources, automating the process, centralizing evidence, and enabling proactive exception management with business-defined rules.
How the solution was structured
Gire activated three Simetrik domains to cover its full operational cycle: from validating each collection channel to bank settlement and real-time risk control.
Cash In
Multichannel collections and acquiring
Reconciliations by channel and flow (QR, debit, wallets and processors) with unified criteria and daily execution.
Cash out
Bank settlement and crediting
Control of credits, value dates and bank settlements with full traceability of each transaction through to completion.
Unified Oversight & Alerts
Risk and operational control
Early detection of discrepancies and centralized evidence for auditing: proactive management instead of reactive.
