Use Cases
Success Case Nequi
Nequi scales financial control across 1.9M+ monthly transactions
How it automated 100K+ daily reconciliations and centralized 110+ data sources without losing control
1.9B+
Transactions processed monthly
110+
Data sources integrated
75%
Improvement in execution times
About Nequi
Nequi is Colombia’s largest digital financial platform, with more than 25 million users and millions of transactions processed daily. Since its launch it has driven financial inclusion through digital products that let users manage their money, make payments, send and receive transfers, and access new financial services.
Nequi's challenge
With more than 25 million users and peaks of up to 80 million transactions per day, Nequi faced a structural challenge: scaling volume and operational complexity without losing financial control.
High volume, no automated control
With peaks of 80M transactions a day, minimal discrepancies meant thousands of records.
Control during tech transitions
Migrating to new card platforms required validating the full lifecycle of every transaction.
Lack of audit-ready traceability
Reconciliation evidence was scattered across different tools, teams, and sources.
Complexity in partner reporting
Calculating fees for partners with different pricing schemes required consolidating sources.
Results achieved
Nequi’s financial operation before and after Simetrik.
Before Simetrik
- Manual reconciliation across fragmented processes and tools
- Information scattered across multiple tools and teams
- Heavy manual reliance: ~15 people dedicated to reconciliation
- Limited ability to scale new financial products and partners
- Compliance and audit on manual processes and scattered evidence
After Simetrik
- Automated transactional reconciliation with full traceability
- 110+ data sources centralized into a single operational flow
- 75% improvement in execution times; the team focuses on analysis
- Infrastructure ready to scale products, partners, and markets
- Full traceability and audit support under SOX standards
How was it solved?
Simetrik was implemented as the central layer of transactional control: it consolidates information from multiple systems and automates critical reconciliation and financial analysis processes, with 1-to-1 reconciliation and full traceability.
How the solution was structured
The solution was structured across four control fronts covering the full cycle of Nequi’s financial operation, from transactional reconciliation to audit-ready evidence.
Transactional control at scale
1-to-1 reconciliation with traceability
Transaction-by-transaction reconciliation across internal and external sources, with early detection of discrepancies.
Visibility during tech transitions
Validation while systems coexist
Centralizing different platforms to consistently validate the lifecycle of every transaction.
Financial controls and audit readiness
Consolidated evidence under SOX
Operational evidence on a single platform, with stronger traceability and faster internal and external audits.
Scalability for products and partners
110+ sources in a single flow
New products and partners onboard without a proportional rise in load for Operations, Finance, and Accounting.
