Watch now: Discover how a leading PSP operating in 12 countries automated hundreds of reconciliation workflows
Solutions
Use Cases
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Dispute Management
Expertly manage refunds and disputes
Minimize chargebacks and keep customers happy with automated refund and dispute resolution.
Track payments, refunds, and chargebacks
Gain deep insight into customer payment activity and monitor daily transactions across payment partners.
- Automatically match multi-way transactions
- Catch duplicate charges and unexpected fees
- Build tailored dashboards with AI agents
- Integrate any ecommerce platform or partner
Minimize cost and friction
Act fast on disputes and streamline communication among payment platforms, customers, and other stakeholders.
- Get alerted when a claim is opened
- Share detailed evidence with issuers
- Accurately reconcile chargebacks and reversals
- Automatically update your operational balances
Increase customer loyalty
Configure automated workflows on Simetrik designed to keep your customers happy, from auto-refunds to points redemption.
- Catch wrong or duplicate charges before the customer does
- Respond rapidly to refund requests and disputes
- Automatically refund customers below a chosen threshold
- Optimize rewards and VIP programs with real-time transaction data
Simetrik for your industry
Learn how Simetrik helps you automate reconciliation, stay audit-ready, and quickly respond to discrepancies and disputes with AI.
Retailers
Marketplaces
Issuers
