Simetrik Assistant AI is the first move into using generative AI to make Simetrik user’s day-to-day tasks even easier. Thanks to AI technology like GPT-3.5, this new functionality is in the Beta stage and offers features such as:
(i) Documentation Assistance: Stuck with an app feature? Get quick and easy help through the guides of Simetrik Academy.
(ii) Data Analysis: Want to learn more about your financial data? Get instant answers and data analysis.
(iii) Formula Assistance: Need help using a transformation formula in Simetrik? Simetrik Assistant is here to help.
Simetrik Assistant is here to attract new users, assist current users in working smarter, and enhance team collaboration. No use of Simetrik Assistant AI may violate laws, regulations, Simetrik's Terms and Conditions, or the rights of third parties. The user is entirely responsible for the use of Simetrik Assistant AI and the content generated through it. The user may provide or make data available to Simetrik Assistant AI through various means, such as phrases, questions, among others ("Input"), and receive responses generated by Simetrik Assistant AI containing a response to the Input provided by the user ("Result").
You acknowledge and agree that by the nature of the AI and its ongoing machine learning, other Clients and/or Users may use Simetrik Assistant IA in a manner that generates identical or similar Outputs as the AI is fed with the same information. Simetrik makes no representations or warranties with respect to the Outputs, including the ownership of the Outputs.
ANYONE WHO DOES NOT ACCEPT THESE GENERAL TERMS AND CONDITIONS, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM USING THE SITE AND/OR THE SERVICES OFFERED BY THE TOOL.
PLEASE NOTE THAT IF YOU DO NOT ACCEPT THE CONDITIONS, ACCESS TO SIMETRIK’S SERVICES AND TOOLS WILL NOT BE GRANTED. THE USER AGREES THAT SIMETRIK RESERVES THE RIGHT TO PUBLISH, REVIEW, AND REMOVE ANY CONTENT OR EVEN DISABLE USERS’ ACCOUNTS THAT VIOLATE OUR TERMS AND CONDITIONS AT ITS SOLE DISCRETION.
FUNCTIONALITY
Simetrik Assistant is a virtual assistant based on Artificial Intelligence that allows for conversations on topics related to Simetrik. It can provide assistance with general application usage, data queries within the user's Workspace, suggestions for using transformation formulas, among other tasks. Simetrik Assistant AI utilizessystem metadata and content from the Help Center to craft responses to user inquiries. This involves the integration of various technologies such as vector databases, retrieval systems, and machine learning models to organize and classify information. To imbue responses with an additional level of refinement, a Large Language Model (LLM) like GPT-3.5 from OpenAI is employed for communication.
WORKING MODE
Use of data by Simetrik:
- Monitoring: Simetrik may monitor your Inputs and/or Outputs in order to monitor and/or prevent and/or debug abusive, unlawful, harmful or unauthorized uses.
- Improving and Developing: Notwithstanding anything to the contrary in any applicable agreement between your Company and Simetrik, Simetrik Assistant IA may collect and use data of your interaction including Input and/or Output in order to: (i) improve and develop the AI and; (ii) provide the users new functionalities.
INFORMATION REQUIRED
Simetrik Assistant draws the following sources of information to generate its responses:
- Content from the Help Center.
- Documents generated by Simetrik regarding best practices and implementation guides.
- Product definitions
- External information, available on the web, about general industry concepts.
Additionally, it utilizes contextual information, including but not limited to:
- The user name and the name of the associated company
- Table schemas, encompassing column names and data types
- Column samples, usually 1 to 3 examples of column data
- Descriptions and use-case tags for reconciliations
- System preferences, like language settings and visible columns
- Other contextual details, such as reconciliation status, last execution time, among others.
All the information that we required is collected and treated according to the Simetrik Personal Data Processing Policy and Simetrik General Information Security, Cybersecurity and Privacy Policy
KNOWN LIMITATIONS
1. General Limitations
Like any system based on Large Language Models (LLMs), the Assistant inherits the limitations of its underlying technology, in this case, GPT-3.5. Key areas to consider include:
- Possible Hallucinations: The system may produce plausible-sounding yet incorrect or nonsensical answers.
- Bias and Ethical Concerns: The Assistant may exhibit biased behavior or produce responses that are unethical or immoral.
- Contextual Understanding: While proficient at text processing, the model lacks human-like understanding of context, which could result in inappropriate or nonsensical responses.
2. Specific Limitations
In addition to the above, the following are specific to the Simetrik Assistant:
- Content Availability: The Assistant's capabilities are bound by the content in Simetrik Academy and available metadata. Limitations in these resources could lead to unsatisfactory responses.
- Input Sensitivity: The model's ability to answer can vary depending on the phrasing of a question. A slight rephrase could change a "don't know" into a correct answer.
- Semantic Search Constraints: The effectiveness of semantic search is influenced by the quality and structure of the data in the knowledge base.
- SQL Query Generation: During Analysis Mode, the Assistant aims to build SQL queries based on existing metadata and sample data. It may struggle with complex queries requiring advanced SQL functionalities.
- User and Company Context: The system utilizes contextual data like usernames and company names but lacks a nuanced understanding of internal company relationships or hierarchies, potentially affecting the relevance of its outputs.
GENERAL MATTER
- Governing Terms. You agree and acknowledge that (i) you read, understand, and agree to these Usage Policy Simetrik Assistant AI; (ii) you are not relying on any representation or statement other than as expressly set forth in these Usage Policy Simetrik Assistant AI; (iii) you are authorized as a user of your company to accept these terms and conditions on behalf of your organization or on your own behalf, as applicable and; (iv) In case of any contradiction between Usage Policy Simetrik Assistant AI and Simetrik's Terms and Conditions regarding the usage of AI, these terms shall prevail.
- Existence of Prior Agreements. In the event that you and/or your organization have entered into an agreement for the provision of the Simetrik Services, such agreement shall have no effect with respect to Simetrik Assistant AI. You declare to know that the AI service does not affect the Simetrik service contracted by your organization, the AI is an additional functionality to which the user is not obliged to use.3. Third Party Services. Simetrik Assistant AI may enable you to install and use.
- Third Party Services which provide AI functionalities. In accordance with our Simetrik's Terms and Conditions, Simetrik Personal Data Processing Policy and Simetrik General Information Security, Cybersecurity and Privacy Policy. The use of such Third Party Services will be subject to such Third Party Service terms.
- Additional Sub-Processor. You acknowledge and accept that Simetrik Assistant AI will use Sub-Processors for the operation of Simetrik Assistant AI. The relations with these Sub-Processors is in accordance with Simetrik's Terms and Conditions, Simetrik Personal Data Processing Policy and Simetrik General Information Security, Cybersecurity and Privacy Policy.
- Indemnification. Our indemnity obligation is regulated by Simetrik's Terms and Conditions.
- Disclaimer of Warranties. SIMETRIK ASSISTANT AI OR ANY SIMETRIK DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS REGARDING THE AI, ITS FEATURES, FUNCTIONALITIES, OUTPUTS AND/OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF SIMETRIK ASSISTANT AI AND/OR THE OUTPUT. USE OF SIMETRIK ASSISTANT AI OR ANY SIMETRIK AI AND/OR OUTPUT IS MADE AT YOUR OWN RISK. SIMETRIK ASSISTANT AI OR ANY SIMETRIK AI IS PROVIDED “AS IS”, “WITH ALL FAULTS” AND ״AS AVAILABLE״, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED AND SIMETRIK ASSISTANT AI OR ANY SIMETRIK AI EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES OR REPRESENTATIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR REPRESENTATIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUALITY, COMPLETENESS, NON-INFRINGEMENT, RELIABILITY, AVAILABILITY AND PERFORMANCE. SIMETRIK ASSISTANT AI OR ANY SIMETRIK AI DO NOT WARRANT OR REPRESENT THAT SIMETRIK ASSISTANT AI AND/OR OUTPUT WILL BE UNINTERRUPTED, ERROR OR BUG FREE, NON-OFFENSIVE, NON-INFRINGING, NON-HARMFUL ACCURATE, LAWFUL OR APPROPRIATE.
Users are responsible for critically evaluating the responses provided by Simetrik Assistant AI and for verifying information when necessary. Simetrik Assistant AI should not be used as a substitute for professional advice or as a definitive source of information in critical or situations that require absolute accuracy. - LIMITATION OF LIABILITY. IN NO EVENT SHALL SIMETRIK, ITS AFFILIATES AND THIRD-PARTY PROVIDERS BE LIABLE FOR: (I) ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES; (II) ANY LOSS OF PROFITS, COSTS, BUSINESS, OR ANTICIPATED SAVINGS; (III) ANY LOSS OF, OR DAMAGE TODATA,INTELLECTUAL PROPERTY, REPUTATION, REVENUE OR GOODWILL; (IV) THE FAILURE OF SECURITY MEASURES AND PROTECTIONS; AND/OR (V) THE COST OF PROCURING ANY SUBSTITUTE GOODS OR SERVICES. THE FOREGOING EXCLUSIONS AND LIMITATIONS ON LIABILITY SET FORTH IN THESE USAGE POLICY SIMETRIK ASSISTANT AI SHALL APPLY: (I) EVEN IF SIMETRIK, ITS AFFILIATES OR THIRD-PARTY PROVIDERS, HAVE BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES OR DAMAGES; (II) EVEN IF ANY REMEDY IN THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE; AND (III) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY (SUCH AS, BUT NOT LIMITED TO, BREACH OF CONTRACT OR TORT). IN ANY EVENT, SIMETRIK TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES AND LOSSES UNDER THESE USAGE POLICY SIMETRIK ASSISTANT TERMS WILL NOT EXCEED ONE HUNDREDDOLLARS.
- Term and Termination. You may access and use Simetrik Assistant AI subject to your compliance with these Usage Policy Simetrik Assistant AI. Simetrik may modify these Usage Policy Simetrik Assistant AI, terminate it, or any part there of, at its sole discretion and without liability to you. You can stop using Simetrik Assistant AI at any time without any cost.
- Pricing. Simetrik Assistant AI is currently offered at no cost, and may be subject to payment in the future.
This policy was created on April 15, 2024
Santiago Gómez González
LEGAL REPRESENTATIVE
